Refund Policy

30-day money-back guarantee

OPIFIRM offers a 30-day money-back guarantee on OPIFIRM subscriptions. If you are not satisfied with your purchase, you can request a full refund within 30 days of your order date — no explanation required.

How to request a refund

Refunds are processed by our payment provider and Merchant of Record, Paddle. To request a refund, visit paddle.net with your order email or receipt, or contact our support team at opifirm.erp@gmail.com and we will help you arrange it.

Approved refunds are returned to the original payment method. The time it takes for the funds to appear depends on your bank or card issuer, and is typically 5–10 business days.

Renewals and cancellations

You can cancel your subscription at any time from the billing page in your workspace, or by contacting us. Cancelling stops future renewals; your access continues until the end of the period you have already paid for. If a renewal charge was unexpected, contact us within 30 days of that charge and we will review it under this policy.

Additional refund rights

This policy is in addition to, and does not limit, any statutory refund or cancellation rights you have under consumer law, and any rights provided under the Paddle Refund Policy.

Contact

OPIFIRM — opifirm.erp@gmail.com